Shopper Questions

Q. How often do you have these sales?
A. Our Spring/Summer sales are typically in March/April and our Fall/Winter sales are in August/September of each year.  However, in 2009 we are trying a 3 sale rotation; Spring/Summer ~ February, All Season ~ June, Fall/Winter ~ October/November.

Q. Are children allowed on opening day?
A. Yes, although it is very crowded, and the lines to checkout can be very long.

Q. Are the sales located indoors?
A. Yes. Sales are located in air-conditioned/heated buildings.

Q. Are there any parking fees or entrance fees? A. No parking fees. We charge an admission of $2 for the first day we are open to the public only. However, you can find coupons for free entrance in different areas around town or (click here). Children 18 and under are always free.

Q. What kinds of payment do you accept?
A. We accept Cash, Checks, Mastercard, Visa and Discover with proper ID.

Consignor Questions

Q. Who can consign their items and become a seller?
A. Anyone can consign their children's and maternity items with Just Between Friends.

Q. Do consignors get to shop before the public? What about a guest?
A. Yes, a benefit of becoming a consignor is shopping before the public. Click here for presale dates and times. You may bring one guest with you to shop. Both must have presale passes that you will pick up when you drop off your items.

Q. Are children allowed at the presale?
A. Children are not allowed at presales. Nursing infants are allowed any time.

Q. Are nursing infants excluded from the "No Children at Presales" rule?
A. Nursing infants (non-walking) are allowed at presales. We still strongly urge you to find someone to watch your precious child as your shopping experience will greatly improve without the added responsibility.

Q. What percentage of the sales do I receive?
A. Consignors receive 70% of their sales less a $10 consignor fee (deducted from your check). We do have some special incentives and ways to earn 80%. Stay tuned for our special incentives page.

Q. Who does the pricing?
A. You set your own price and you get to decide if it is discounted on our half-price day. Check out the Merchandise Preparation page for pricing guidelines.

Q. What percentage of my items can I expect to sell?
A. Most sellers sell approximately 80% of their items in sizes 2-10. For sizes under 24 months the percentage drops due to the sheer volume of merchandise received. People also tend to receive infant clothing as gifts, hand me downs etc. The older sizes (12-16 and up) also will sell a lower percentage as children become pickier as they near the teen and pre-teen years.

Q. How do I sign up to consign?
A. Just click here for our Online Signup button and fill out the form. You will recieve an email confirmation with in moments.

Q. How long should I give myself to drop off my items?
A. We have self check-in and it typically takes about 30 minutes to an hour to drop off your items. Your items will be inspected and then you place them in the designated areas around the sales floor. It is helpful to bring a wagon to drop off your items. Typically, during drop off in the morning is the most crowded. Lines will be longer, therefore, the wait will be longer. Best time of day to drop off is around the time when moms are picking up kids from school.

Q. When and where do I drop off my items?
A. Drop off is typically 2 days; an evening drop off and a morning drop off.  Click here to see the drop off schedule. If you need to schedule a special drop off time, please contact Dawn at 316-305-1145 or dawn@jbfsale.com.

Q. How do I prepare my tags?
A. We offer two options in preparing your tags; online bar-coding system (www.myjbftags.com) or hand written.  We strongly suggest using the myjbftags bar-coded system; it is so easy to enter your tags and print them off.  You can also track your sales throughout the sales event.  Our state of the art Point Of Sale system makes our check out process flow more efficiently.

Q. When do I pick up my unsold items?
A. Unsold items are to be picked up at the completion of the sale.  Click here for the pick up schedule. All items not picked up at that time will automatically be donated to The Klothes Kloset.

Q. Do I have to sort through the racks to find my unsold items?
A. No, when you pick up your unsold items, your hanging garments will already be sorted by Consignor# for easy pickup. As time and volunteer sign-ups allow, we hope to have all of the other items sorted, too.

Q. What if I can't make the pick up time work for my schedule? 
A. You are more than welcome to have a friend or family member pick up your items.  Please make sure to let us know when you drop off your items or contact Dawn at 316-305-1145 before the completion of the sale.  Any items not picked up will automatically be donated to the Klothes Kloset.

Q. How long does it take to receive my check?
A. Your check will be mailed to you within fourteen days of the end of the sale.

Q. Will I know what items have sold?
A. By using our online tagging system to prepare your tags, it will give you a close of what has sold, when and for how much.  Online tagging is quick and easy!

Q. Where do I find safety pins and child sized hangers?
A. Most dry cleaners will give you a modest amount of adult hangers and safety pins for free. If you need a lot, ask if you can buy them. Most of the time dry cleaners will sell you these supplies at a reduced amount (cheaper than discount stores). The other place to try is your local $1.00 store. Sometimes you can find 200 safety pins for $1.00. You can find several stores that carries the infant sized plastic hangers.

Q. I have looked everywhere and can't find child-sized wire hanger...what do you want me to do?
A. The stores might run out of the child sized hangers, we suggest stocking up early. For now, use what you have. Please still try to put the size 4 and under on child sized hangers and the size 5 and above can go on the larger hangers.

Q. If I consign my items, do I have to stay during the sale?
A. No. Consignors drop off their items and put them out on the selling floor during the designated drop-off times and come back during the designated times to pick up their unsold items.

Q. What items are you taking?
A. We accept anything related to babies, children or maternity. The clothing must be current season. For the Spring sales, we will be accepting only Spring/Summer clothing and shoes. For the All Season Sale we accept spring, summer and back to school/fall clothing items. Save your true winter items for the holiday sale later in the year. Other great items are toys, books, videos, strollers, baby equipment, nursery items, large play equipment, bedding, cribs, changing tables, etc.  Go to this site http://www.cpsc.gov/cpscpub/prerel/prerel.html to see if any of the items that you are bringing to sell have been recalled. Be a responsible seller! You will be shocked to see the large list of recalled children's items.

Q. During the Winter sale, can I bring short-sleeved shirts?
A. We would like for you to save these items for our Spring/Summer or All Season sale. We may accept dark colored short-sleeved shirts if they are "holiday" and can be considered "back-to-school", if we have space, but please, no spring-looking clothing.

Q. What about shoes?
A. Yes, please bring only your best shoes and make sure they are in season. These items are easily worn out and will not sell if they are worn. 

Q. What about stuffed animals?
A. We accept stuffed animals or battery operated stuffed animals (lights, sound, movement) or Disney or Beanie Babies in new or like new condition.

Q. What is Mommy Mart?
A. Mommy Mart is a way for you to sell your wooden, everyday furniture, that a starting young family could use. Check out our Merchandise Prep page to see what all we accept in Mommy Mart.

Volunteering Questions

Q. Can anyone sign up as a volunteer and attend the volunteer presales?
A. Yes, anyone may sign up to volunteer on a first come/first serve basis. You do not have to be a consignor to volunteer.

Q. Can I bring a guest to the worker presale?
A. Workers may not bring guests unless the guest completes their applicable work times. Each pre-sale pass is good for one person to enter the presale. Please no children at our presales.

Q. How long are the shifts?
A. 8 and 4 Hours.  Click here to sign up to volunteer and review the available shifts.

Q. Do you provide childcare for workers?
A. We apologize, but we do not offer childcare at this time.

Q. I'm pregnant or have a medical condition. Is it OK for me to volunteer?
A. If you are pregnant or have a medical condition, you will want to volunteer when the workload is less. We have several shifts available with jobs that can be done sitting down. If you need these positions, please email us with your request after registering and we will try to accommodate your request.

Volunteer/Consignor/First Time Parent/Grandparent/Teacher/Military Presale Questions

Q. Who is allowed to shop at the presale?
A. Volunteers are first to shop the presale followed by Consignors, First Time Parents/Ggrandparents and then Teacher/Military.  Every consignor will receive a guest pass in order to bring along someone to shop with them!  First time mom's and registered grandparents will also be able to bring one guest with them to their presale.  Military Mom's and Teachers will be able to shop at 7:00 pm with proper ID.

Q. Can I bring my child/children to the presale?
A. No, it is very crowded, and the lines to checkout can be very long. We also want this time to be as stress free to our volunteers, consignors and first time moms as possible. Nursing infants (non-walking) are allowed.

Q. Can I bring a stroller to the presale?
A. Yes. However, due to the number of people shopping at our sale, it may be easier to bring a laundry basket with a rope or belt attached to pull your "bargains" behind you.  Large IKEA shopping bags are available for your shopping convenience on a first come first serve basis.  

Q. I am a First Time Mom/First Time Grandparent, do I need to bring anything to gain entrance into the sale?
A. Yes, please bring a picture ID, yourself and a friend/relative if you prefer. Click here to register as a First Time Mom/Grandparent. Sorry, only nursing infants at this presale. We will have your name at the door for your entrance to the sale. Happy shopping!  

Q. I am a Military Mom/Spouse or Teacher, what do I need to do to attend the presale? 
A. First of all, THANK YOU for all that you do in our community.  We are very excited to offer this opportunity to you!  In order to attend the presale you need to pre-register by clicking here.  A photo ID is required to gain extrance to the presale and only one person per ID.  Sorry, only nursing infants at this presale. Happy shopping!